We believe you will be satisfied with every book you buy from us, but we understand that sometimes returns will be necessary.
1.) For books purchased and shipped from our store, customers must contact us immediately if book arrives partially or totally damaged to receive replacement copy. If the result of damage is on our end, we will reimburse customer and pay for any secondary shipping costs.
2.) If incorrect book was ordered by customer, unfortunately that customer must pay for any extra shipping cost to send replacement copy. We're not responsible for buyer's remorse or other ordering errors; however, we will be happy to work with you to make sure that you get the book you need in a timely fashion.
3.) For any other questions regarding online orders or to initiate a return or exchange please send an email with your order number to firstname.lastname@example.org.